IMPORTANT INFORMATION ABOUT CANCELLATIONS / REFUNDS / SUBSTITUTIONS
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Refund requests will be honored if received in writing by 03 May 2019.
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All refunds will be subject to a USD $100 processing fee.
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Cancellations received after 03 May 2019 and 'no shows' will be subject to the full conference rate.
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Substitutions may be made by notifying us via the JOC Events Help Desk prior to the event.
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We can only accept American Express, Visa and MasterCard credit cards for payment.
HOW CAN I TELL IF I'M A BCO/SHIPPER?
If you are the owner of the goods that are being transported, then you are considered a Beneficial Cargo Owner or Shipper. BCO/shippers are typically retailers, manufacturers and importers/exporters. If you do not fall under any of those categories, you would be considered a non-shipper. If you still have questions regarding this, please submit your query on the JOC Events Help Desk.